Evenings lost to the inbox
Emails, booking requests and letters pile up while you're working, and wait for you at the end of the day.
— Practice Admin Support for UK Solo Professionals
The admin behind your practice, taken care of.
Emails, text messages, bookings, letters and invoices — handled through the day, during UK working hours. For solo practitioners in healthcare, law and other professional practices. From £350 a month.
- No Lock-In
- Cancel anytime, 30 days' notice
- UK Hours
- Working your business day
- A Small Client List
- A small number of practices, done properly
AFTER HOURS
WITH ADMIN ANCHOR
Inbox, letters, invoices waiting
Handled the same day
No more evenings clearing the inbox. I work through your admin during the day, so it's done before you finish with your last client.
— The Problem
The admin happens after hours — yours.
When you're the only person in the practice, admin gets done in the gaps: between appointments, at lunch, or late at night.
Enquiries go cold
A new client who emails and hears back two days later has often booked with someone else.
A part-time hire doesn't fit
Recruiting, managing and covering a part-time administrator for a few hours a week is more work than the admin itself.
— What's Included
Practice admin, handled properly.
Everything is done within your existing tools, through the day during your agreed hours, so nothing sits waiting for you at the end of the day.
Enquiries & Messages
- Emails and text messages checked through the day, with same-day replies
- New-enquiry and referral logging
- Messages passed to you per your process
Bookings
- Appointment booking & rescheduling
- Appointment reminders
- Diary coordination
Documents & Billing
- Typing & formatting letters
- Invoice preparation
- Documents filed where you need them
— Fit Check
Is Practice Admin Support a good fit?
A good fit if you're a:
- Private healthcare practitioner — GP, consultant, therapist, physio, dentist or similar
- Sole-practitioner, freelance or consultant solicitor
- Independent vet or other solo professional practice
- Practitioner who answers your own phone, or already has it covered, but whose admin is piling up
Probably not right if you:
- Need your phone answered live — see the phone-cover packages below
- Need clinical, legal or veterinary advice — I provide none
- Are mainly looking for bookkeeping or accounting services
Admin Anchor provides administrative support only — no clinical, legal or veterinary work or decision-making.
— Confidentiality
Confidentiality & Professionalism
I work with clear boundaries, respect client confidentiality, and follow agreed processes for every call, email and enquiry. I only act within the processes we agree, and anything that needs your professional judgement comes straight back to you.
Because I'm based outside the UK, there's some UK GDPR paperwork your practice will need in place before we start. I'll guide you through it using the ICO's own official templates, so it's straightforward rather than something you have to work out alone.
— Fees
Two clear options. One monthly fee.
No hours to count, no contract to lock you in.
Practice Admin
£350 / month
9:00am–4:00pm UK time, Monday to Friday
Your admin kept moving through the working day, so it's done before you finish with your last client.
- Emails and text messages checked through the day, with same-day replies
- Your CRM and booking system kept up to date
- Appointment booking, rescheduling and reminders
- Enquiry and referral logging
- Letter typing and invoice preparation
- Anything urgent flagged to you straight away
- Only me — no staff or subcontractors
RECOMMENDED
Practice Admin Extended
£420 / month
9:00am–5:00pm UK time, Monday to Friday
The full Practice Admin service with an extra hour of cover — ideal for practices with evening clinics or after-work bookings.
- Cover until 5:00pm, so late-afternoon enquiries are handled the same day
- Emails and text messages checked through the day, with same-day replies
- Your CRM and booking system kept up to date
- Appointment booking, rescheduling and reminders
- Enquiry and referral logging
- Letter typing and invoice preparation
- Anything urgent flagged to you straight away
- Only me — no staff or subcontractors
Billed monthly. The first month covers full onboarding — learning your systems, agreeing your processes and completing the GDPR paperwork — after which the service runs on a rolling monthly basis, cancellable with 30 days' notice. Messages arriving outside your hours are answered first thing the next working morning. Suited to a typical solo-practice message volume; higher volumes by arrangement.
Need your phone answered live as well? See the phone-cover packages.
Limited spaces available each month.
Book a Free 20‑Minute CallNo obligation — just a straightforward conversation.
— How It Works
Simple to start. Straightforward to keep running.
01
Conversation
A relaxed 20-minute call to see what's taking up your time and whether admin support would help.
02
Setup
You give me access to your inbox and booking system, we agree templates, what comes back to you, and your hours of cover, and we complete the GDPR paperwork.
03
Ongoing Support
Your admin is handled every working day, with weekly check-ins during the first month.
— From a Private Practice Client
Admin headaches, handled.
"Before Lunet, I was spread extremely thin — I couldn't answer the phone and see my clients for their full hour session. Once she took over my calls and admin, it put the focus back on my clients and took away all my admin headaches. My calls actually got answered instead of going to voicemail, and I finally got time back to focus on counselling."
— Let's See If This Would Help
The easiest way to know is a short conversation.
We'll look at where your admin time goes and whether handing it over would make sense. You'll leave with a clear next step — whether we work together or not.
Book Your 20-Minute Call20 minutes • No preparation needed • No obligation
— FAQ
Good to know before we talk.
Book a 20-minute intro call. We'll confirm fit, talk through what's taking up your time, and agree the best support option.
The same day. I check your inbox and messages through your hours of cover — 9am to 4pm, or 9am to 5pm with Practice Admin Extended, UK time, Monday to Friday. Anything arriving outside those hours is answered first thing the next working morning, and anything urgent is flagged to you straight away.
No. The fee covers your admin handled through your hours of cover each working day, so there's nothing to track, count or carry over. If your workload grows, we can look at a phone-cover package instead.
Yes. Practice Admin Support suits any solo professional practice that runs on appointments and confidential client contact — healthcare, law, veterinary and similar. I provide administrative support only, never professional advice.
Yes. Bringing in support from outside the UK counts as a restricted transfer under UK GDPR. As the data controller, your practice puts a Data Processing Agreement and an International Data Transfer Agreement in place with me, and completes its own transfer risk assessment. I provide the information you need for that assessment and walk you through the paperwork using the ICO's own official templates — but the assessment and the decision remain yours.
I'm based in Cape Town, South Africa, working UK business hours — the time difference lines up well with the UK working day. Cover runs 9am to 4pm or 9am to 5pm UK time, depending on the option you choose.