Nothing lives in a system
Tasks, replies, and reminders live in your head — which means they're one busy day away from being forgotten.
— Live Phone Coverage for Solo Practices
Every patient call, answered by a person — not a voicemail.
Admin Anchor is live phone coverage, appointment scheduling, and new-patient intake for solo practitioners — so your front desk feels staffed, even when it's just you.
- HIPAA
- Compliant, BAA on day one
- US-Based Hours
- Coverage matched to your practice
- Boutique
- A small number of practices done properly
VOICEMAIL
WITH ADMIN ANCHOR
Incoming patient call
Answered live, second ring
No IVR, no answering machine. I pick up as your front desk, so patients reach a person, not a prompt.
— The Problem
It's not a discipline problem. It's a capacity problem.
Emails pile up. Follow-ups fall through the cracks. The mental list of things to do never clears — because it lives in your head, not in a system.
Client trust erodes quietly
A late reply or missed follow-up rarely gets called out — clients just quietly notice, and it adds up.
Hiring feels like overkill
You don't need a full-time hire, payroll, and management overhead just to keep your inbox and calendar under control.
— About Me
Hi, I'm Lunet — from Cape Town, South Africa.
I've spent over 20 years supporting executives and business leaders, but my career actually started in the skies as an international flight attendant. That experience shaped how I work today — staying calm under pressure, anticipating needs before they're spoken, and making people feel supported.
Over the last three years, I've worked remotely with executives across the US and UK, helping manage the moving parts behind the scenes — calendars, inboxes, travel, communication, and day-to-day operations. I enjoy creating structure, solving problems quickly, and making life easier for the people I support.
I take ownership, pay attention to the details, and genuinely care about doing excellent work. I also love learning new systems and use AI tools daily to work more efficiently and stay ahead.
If you're looking for an assistant who is reliable, proactive, and fully invested in helping you succeed — I'd love to connect.
— The Working Relationship
What working together actually feels like.
When administrative coordination starts affecting response time, follow-through, or billable focus, structured support becomes necessary.
Not just tasks — ownership
My role isn't just completing tasks. It's making sure nothing gets dropped, and you don't have to keep track of it anymore.
No systems to overhaul
You won't need to change systems, train a staff member, or supervise daily work. I work within your existing tools and processes.
Informed, not responsible
You stay informed on what's happening, but you're no longer the one responsible for managing the admin.
— What Else I Handle
Beyond the phone, the day-to-day admin that keeps your practice moving.
So you stay focused on patients — while I handle everything around them.
Scheduling & Coordination
- Calendar scheduling
- Appointment coordination
- Meeting confirmations
Client Onboarding
- Onboarding emails
- Forms & checklists
- Proposal sending & signatures
Documents & Admin Tasks
- Document formatting
- Research & information gathering
- CRM updates & billing reminders
— Fit Check
Is Admin Anchor a good fit?
Admin Anchor is a good fit if you:
- Run a consultancy, coaching practice, solo professional practice, or small advisory firm
- Your income depends on client relationships — and admin is starting to affect how reliably you show up
- Things are slipping: follow-ups delayed, replies late, actions forgotten
- You want the problem solved without hiring, training, or managing someone
- You value clear communication and don't want to chase your support person
Admin Anchor may not be right if you:
- Need social media management, marketing, or sales outreach
- Want someone to redesign your systems or run your business
- Are mainly looking for bookkeeping or accounting services
Why clients choose Admin Anchor
- • A clearly defined scope so tasks stay focused and predictable
- • Reliable coordination for inbox, scheduling, and follow-ups
- • A focused client portfolio for consistent, responsive support
- • Straightforward monthly packages, no long-term employment commitment
Admin Anchor provides professional administrative support — this is a service partnership, not staffing or outsourcing.
— Support for Healthcare & Solo Practitioners
HIPAA compliant, and handled with complete discretion.
I follow strict confidentiality practices and am HIPAA compliant — essential for anyone working in or adjacent to healthcare. I regularly support psychologists, psychiatrists, and solo practitioners where confidentiality and clear communication are essential, working within your existing systems.
Administrative support only — no clinical work or medical decision-making.
HIPAA Compliant
Strict Confidentiality
Healthcare-Adjacent Experience
US Client Experience
— Fees & Packages
Support tailored to how you actually work.
There's no one-size-fits-all when it comes to good admin. Whether you need a few hours a month or consistent weekly support, we'll find an arrangement that works for your workload and budget.
Book a Free 20‑Minute CallNo obligation — just a straightforward conversation.
— How It Works
Simple to start. Straightforward to keep running.
01
Conversation
A relaxed 20-minute call to understand your admin needs, confirm fit, and answer any questions.
02
Setup
We agree on tools, tasks, and priorities so support starts smoothly and stays organised.
03
Ongoing Support
Admin is handled weekly within your chosen package, with clear communication and follow-through.
— The Comparison
Virtual admin support vs. hiring in-house.
Recommended
Working with a Virtual Admin Partner
- Pay only for the hours you need
- Flexible support without long-term contracts
- No employment administration or payroll obligations
- No office space, equipment, or onboarding overhead
- Support scales up or down as your workload changes
Traditional Route
Hiring an In-House Employee
- Ongoing payroll and employment responsibilities
- Payroll taxes, benefits, and paid time off
- Time and cost of recruiting and training
- Office space, equipment, and ongoing management
- Less flexibility to scale support up or down
Virtual support works well for businesses that need reliable administrative help while deciding when a full-time role is truly necessary.
— Tools I Work In
I work inside the tools you already use.
Nothing new to learn on your end — I adapt to your existing workflow to keep things simple and efficient.
Google Workspace
Microsoft Office
Asana
Slack
HubSpot
QuickBooks
Emburse
Zoom
Trello
ClickUp
Claude & ChatGPT
Odoo
— Confidentiality & Professionalism
Your information is handled with care and discretion.
I work with clear boundaries, respect confidentiality, and follow agreed processes when supporting client-facing and internal work — with experience supporting professionals in confidentiality-sensitive and healthcare-adjacent environments.
— Let's See If This Would Help
The easiest way to know is a short conversation.
We'll briefly look at how your admin currently works, where things are getting stuck, and whether support would make sense. You'll leave the call with a clear next step — whether we work together or not.
Book Your 20-Minute Call20 minutes • No preparation needed • No obligation
— FAQ
Good to know before we talk.
I work remotely and support clients across different time zones. Availability and response windows are discussed during onboarding.
Start by booking a 20-minute intro call. We'll confirm fit, discuss priorities, and decide on the best support option.
I work within your existing tools and systems, including Google Workspace, Microsoft 365, and task or CRM tools as required.
Response times are agreed upfront and depend on your chosen support package.
Unused hours do not roll over, as time is reserved for your support each month.
Yes. I follow strict confidentiality practices and am experienced in supporting healthcare and healthcare-adjacent professionals.
Yes — I support clients across the US, UK, and globally. Time zone availability is confirmed during our intro call.